First Merchants Bank

Taking out the Middle Man

A LEGACY OF PROFESSIONAL, NEIGHBORLY BANKING

Founded in 1893, First Merchants Bank is the largest financial services holding company in Central Indiana, providing customers with broad financial services delivered by trusted, local bankers. Realizing that their business begins and ends with people, they seek to give customers an environment that feels like they are banking with their neighbors. Part of this is presenting a consistent, professional team through good-looking, quality corporate apparel, regardless of which location customers visit.

The Challenge: MANUAL ENTRY, ORDER ERRORS, & LACK OF FEATURES

Reaching a level of frustration with their previous corporate apparel provider due to too many manual processes, frequent duplicate entries to correct, and not being able to take advantage of employee discounts due to order system bugs, it was time to research other options. They needed a corporate apparel provider that aligned with and understood where they were going and could accommodate their employees.

The Solution: A CLOUD BASED PLATFORM THAT REMOVES THE MIDDLE MAN

When Wildman presented a tool to streamline the current manual inventory and order management processes through a custom, automated online order management portal, it was apparent they needed to make the switch.

“Having a self-kiosk with our own company store completely eliminates the back and forth manual processes and removed all the processing that was typically handled by our Purchasing Department. Taking out the middle man has drastically helped our everyday operations, saving time and money, increasing order accuracy, maintaining great apparel quality, and negating the need to maintain inventory,” says Dana Meyer, Purchasing Assistant.

“Wildman presented great, quality selections, fair pricing, easy return policies, and precise logo embroidery. These selections were automatically made available to employees so they could easily order their own corporate apparel. Removing the middle man greatly increased efficiencies across the board for First Merchants Bank. This process made it very convenient for employees to shop as their time allowed, even from the comfort of their own home.”

Dana Meyer, Purchasing Assistant
First Merchants Bank

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